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Technical Support
Please download and complete the appropriate 'Technical Support Request Form' below and e-mail to techsupport@ffv.com.
| Technical Support Request Forms |
Revision Date |
Download PDF |
| DigiDeck |
12/08/08 |
20K |
| Elite HD |
12/08/08 |
16K |
| Field Pro |
12/08/08 |
16K |
| HD3 |
12/21/09 |
52K |
| Micron |
12/21/09 |
52K |
| Mini DVR Pro |
12/08/08 |
16K |
| NDT 200 |
12/08/08 |
16K |
| Omega HD |
12/08/08 |
16K |
| Omega SD |
12/08/08 |
20K |
| Documentation |
Revision Date |
Download PDF |
| HD3 User Manual |
1/4/10 |
2.53MB |
| Micron User Manual |
06/21/10 |
207K |
| Q HD Technical Reference document - describes input and output
location, connector information, pushbutton inputs, and
LED outputs. |
10/23/08 |
69K |
| Elite HD User Manual |
02/09/10 |
571K |
| Omega HD Deck Manual |
03/18/10 |
541K |
| NDT 200 Manual |
6/04/08 |
210K |
| DVR Master Manual
(for NDT 200) (Software Version 2.2b) |
10/04/06 |
313K |
| Mini DVR Pro Manual |
10/16/08 |
945K |
| DVR Master Manual (for
Outrider based products & Recon)
(Software Version 2.2b) |
10/04/06 |
318K |
| Field Pro Manual |
2/7/07 |
148K |
| DigiDeck Manual (SATA interface) |
02/09/10 |
669K |
| DigiDeck Manual (IDE interface) |
1/21/04 |
441K |
| Omega SD Deck Manual |
1/21/04 |
329K |
| Recon 4 Technical Reference document |
7/21/09 |
124K |
| Recon Technical
Reference document - describes input and output
location, connector information, pushbutton inputs, and
LED outputs. |
11/21/05 |
132K |
| Outrider
Technical Reference document - describes input and
output location, connector information, pushbutton
inputs, and LED outputs. |
10/09/08 |
147K |
| Serial
Control Protocol for Fast Forward Video DVR products. |
3/2/09 |
264K |
| F22
User's Manual |
5/10/04 |
669K |
| F30
User's Manual |
5/05/06 |
944K |
| Example QuickTime Video
File (Recorded using Recon, Version 4) |
02/27/07 |
66.9M |
| Drive
Recommendations - Unit - Size |
Fixed - No F. P.
Door |
Removable
- Door on Front |
Elite HD & Micron
2.5" SATA Drive supports 9.5mm height
Solid State Drives - e-mail sales@ffv.com |
|
Hitachi 2.5" 0A72331 160GB 0A72333 320GB 0A72335 500GB |
Omega HD -
2.5" SATA Drive supports 9.5mm height
3.5" SATA Drive supports 25mm height |
|
Hitachi 2.5" 0A72331 160GB 0A72333 320GB 0A72335 500GB
Western Digital 3.5" - WD5002ABYS |
HD3
2.5" SATA Drive supports 9.5mm height
Solid State Drives - e-mail sales@ffv.com |
|
Hitachi 2.5" 0A57911 160GB 0A57913 320GB 0A57915 500GB |
| Omega Deck -
SCSI; 73GB, 15K RPM |
Seagate P/N ST373455LW |
Seagate P/N ST373455LC |
| Digideck / Recon 4 - 2.5" SATA |
|
Hitachi 2.5" 0A57911 160GB 0A57913 320GB |
| Field
Pro - 2.5" IDE; 80 GB Fixed Drive ONLY
Digideck / Recon - 2.5" IDE
Now uses 48-bit LBA drives. |
Western Digital - WD1600BEVE
Hitachi 2.5" IDE - 0A28419 |
Uses same disks as fixed. |
| Mini DVR
Pro - Compact Flash
|
None |
|
| NDT 200
- 2.5" SATA Drive supports 9.5mm height
and 5400 RPM
Solid State Drives - e-mail sales@ffv.com |
None |
Hitachi 2.5" 0A57911 160GB 0A57913 320GB 0A57915 500GB |
| DVR MASTER |
Revision Date |
Size |
| DVR Master Control
Software Version 2.7 - Full Install - Unzip and run
"setup". |
09/16/09 |
26.7MB |
| Driver for USB to Serial
Port IC (CP210x) - Windows XP and Vista |
8/27/08 |
4889KB |
| Elite HD |
Revision Date |
Size |
| Firmware for Elite HD |
5/17/10 |
979KB |
| QuickTime JPEG2000 Component - WINDOWS |
12/08/09 |
392KB |
| QuickTime JPEG2000 Component - MAC |
12/08/09 |
740KB |
| Return to Factory Default Settings |
9/1/07 |
4KB |
| HD3 |
Revision Date |
Size |
| Firmware for video board of HD3 |
5/17/10 |
172KB |
| Firmware for front panel of Single
CH HD3 |
5/5/10 |
62KB |
| Firmware for front panel of Dual
CH HD3 |
5/5/10 |
63KB |
| QuickTime JPEG2000 Component - WINDOWS |
12/08/09 |
392KB |
| QuickTime JPEG2000 Component - MAC |
12/08/09 |
740KB |
| Return to Factory Default Settings |
9/1/07 |
4KB |
| Micron HD |
Revision Date |
Size |
| Firmware for Micron HD |
5/17/10 |
1482KB |
| QuickTime JPEG2000 Component - WINDOWS |
12/08/09 |
392KB |
| QuickTime JPEG2000 Component - MAC |
12/08/09 |
740KB |
| Return to Factory Default Settings |
9/1/07 |
4KB |
| NDT
200 |
Revision Date |
Size |
| Firmware for NDT 200
-
Boot Code 03/26/2007 |
4/23/10 |
248KB |
| Firmware for NDT 200
-
Boot Code 10/16/2006 |
4/23/10 |
248KB |
| Driver for USB to Serial
Port IC (CP210x) - Windows XP and Vista |
8/27/08 |
4889KB |
| Binary file to return
configuration settings to default on all NDT 200. |
1/29/04 |
2KB |
| Omega HD Deck & Q HD |
Revision Date |
Size |
| Firmware for front panel of Single
CH Omega HD Deck |
9/10/08 |
100KB |
| Firmware for front panel of Dual
CH & SPR Omega HD Deck |
9/10/08 |
104KB |
| Firmware for Omega HD
video recorder |
5/17/10 |
1507KB |
| QuickTime JPEG2000 Component - WINDOWS |
12/08/09 |
392KB |
| QuickTime JPEG2000 Component - MAC |
12/08/09 |
740KB |
| Return to Factory Default
Configuration Settings |
9/1/07 |
4KB |
| Omega
SD Deck |
Revision Date |
Size |
Firmware for Omega Deck
with G4 board
NOTE: Requires 1/19/09 Front Panel Firmware (see below) and video recorded with this firmware
is not playable using 2004 or earlier firmware. |
2/2/07 |
140KB |
Firmware for Omega Deck
with G4 board & Controller
NOTE: Seagate 10K RPM drives will reset time code once stopped at a cue point. |
7/19/04 |
104KB |
| Firmware for front panel of Single
Channel Omega Deck with G4 board. CAUTION: before
starting confirm that front panel is the
"analog" type before loading this file to your
Omega Deck. Damage to the front panel may result,
requiring return of the unit for repair. Use the file
provided if you have the ability to set the display
contrast under the SETTINGS/FRONT PANEL menu. If you do
not have a FRONT PANEL option under SETTINGS, please complete the above technical support form and e-mail techsupport@ffv.com. |
1/19/09 |
56KB |
| Firmware for front panel of Dual
Channel Omega Deck with G4 board. CAUTION: before
starting confirm that front panel is the
"analog" type before loading this file to your
Omega Deck. Damage to the front panel may result,
requiring return of the unit for repair. Use the file
provided if you have the ability to set the display
contrast under the SETTINGS/FRONT PANEL menu. If you do
not have a FRONT PANEL option under SETTINGS, please complete the above technical support form and e-mail techsupport@ffv.com. |
1/19/09 |
58KB |
| Binary file to return configuration
settings to default on Omega Decks shipped before
January 2000. |
4/30/97 |
2KB |
| Binary file to return configuration
settings to default on Omega Decks shipped after January
2000. |
7/26/00 |
2KB |
| Update for Omega Controller program
by Playback Technologies. This patch brings older
versions up to 3.3.1.0. Includes several enhancements.
See release notes inside the zip file for a complete
list. |
1/15/04 |
2.37MB |
| DigiDeck
and Recon |
Revision Date |
Size |
Firmware for DigiDeck (SATA) or Recon 4 DVR
(309-PC023-4A) |
4/23/10 |
156KB |
Firmware for DigiDeck (IDE) or
Recon DVR
(309-PC023-1, 309-PC023-2, or 309-PC023-3) |
4/23/10 |
164KB |
| Firmware for front panel
of Single Channel DigiDeck |
1/19/09 |
56KB |
| Firmware for front panel of Dual
Channel DigiDeck |
1/19/09 |
58KB |
| Update for DigiDeck Controller
program by Playback Technologies. This patch brings
older versions up to 3.3.2.2. To use, copy this
executable directly to the program folder. |
9/21/04 |
1.48MB |
| Update for Recon Controller program
by Playback Technologies. This patch brings older
versions up to 3.3.1.0. Includes several enhancements.
See release notes inside the zip file for a complete
list. |
1/15/04 |
2.37MB |
| Binary file to return configuration
settings to default on DigiDeck or Recon. |
7/26/00 |
2KB |
| Mini
DVR Pro, FieldPro, and Outrider |
Revision Date |
Size |
| Firmware for FieldPro
(with Rectangle I/O connector). (309-PC023-4) |
Consult Factory |
|
Firmware for Mini DVR Pro,
FieldPro (with Round I/O connector), or Outrider video
recorder. (309-PC028-1)
If you have purchased the Outrider CF board or the Mini DVR Pro before January 24, 2008, please complete the above technical support form and e-mail techsupport@ffv.com before updating the firmware. |
Consult Factory |
|
| Binary file to return
configuration settings to default on Mini DVR Pro, FieldPro,
or Outrider. |
Consult Factory |
|
| Board
Level Products |
Revision Date |
Size |
| Configuration files to
change the Recon or Outrider serial port baud rate and
parity to a setting other than the default value of
38400 baud, 8 data bits, odd parity, 1 stop bit. |
7/9/08 |
28KB |
| Utility to extract files
from .Zip files |
9/10/93 |
29KB |
| Time
Code Products |
Revision Date |
Size |
| Program to set GPI
on/off time on F30 time code generator/reader. Runs on a
PC with Windows 98 or later. |
2/14/01 |
5KB |
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